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Important Information about Hotel Reservations




It seems like we are running into a similar problem with the 
Intercontinental Reservation system as we did in Washington and 
Lafayette.  When this happens, people making reservations are told 
that there are no rooms available.  After speaking with the hotel we 
know what is happening and why, and it is really a bug in the 
reservation software that affects both the online system and the 
system the customer service representatives use.

It is important to understand how the discounted rate system works in 
order to reserve your rooms successfully. We have a block of rooms 
set aside from the 4th through the 10th of October, and the 
discounted rate code only applies during that period. If you book a 
room outside that range the reservation software will tell you (or a 
customer service representative) that there are no rooms available.

Here are some additional steps that will guide you to a successful 
reservation:
1) Make a reservation for within the dates of the 4th through the 
10th using the AMS discount code.
2) Make a second (or third if necessary) for dates before and after 
that range.
If you have difficulties call the hotel directly at (650) 570-5700 or 
call at 1-877-2-CROWNE. Be sure to give them the AMS discount code 
and explain the reservations you need as described above.


You must make your reservations prior to September 13 to qualify for 
the discounted rate!

Please Note: The symposium rate is for a standard room - you can 
upgrade to an executive room
or suite at a discounted rate.

73,

Emily


---------------------------------
N1DID formerly W0EEC - CM87tm

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