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What's up with Cushcraft?

I sent what I thought was a nice reasonable request to Cushcraft technical
support and got this reply from them:

#Please send us $500 and we will mail you a copy.

#----- Original Message -----
#From: "Floyd Sense" <sentek@sprintmail.com>
#To: "Techsup" <techsup@cushcraft.com>
#Sent: Thursday, September 13, 2001 6:19 PM
#Subject: Need manual for antenna not listed on website

#> Dear Cushcraft - I need a manual for the A432-20T antenna.  I checked the
#> website and did not find it there in PDF format.  If it's available,
#> let me know the cost and what forms of payment are acceptable.  Thanks
#> K8AC
#> Floyd Sense - Angier, NC

Even though I'm a long time Cushcraft customer, I'm at a bit of a loss as to
how to interpret their reply.  Is this what you've come to expect from
Cushcraft?  Maybe I'm just dense and it really is $500.  That must be it.


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